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I attempted to make reservations for a nearby resort via your Airline Lodging services just to know that there were no vacant rooms available. I was still left to affix the rest of the displaced passengers to slumber during the airport terminal with a cot having a blanket and pillow. I'm appalled that from the 21st Century, I had to practical experience this level of humiliation.
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client service agent within the “know-howâ€/Net crew named lisa essentially HUNG UP on me After i was speaking. i’ve by no means experienced such a weak expertise ahead of. she was particularly rude in advance of hanging up.
Still endeavoring to uncover a person to help me with my issue. Have despatched a information within the AA site with a reaction that produced no sense. Have referred to as and been explained to to deliver the concept. I made an effort to reaction into the information that made no sense And that i obtained an e-mail back stating which the e-mail tackle I responded to is not really is use.
American Airways has the worst shopper service of all Airways I've used in my 63 yrs. My wife’s anniversary earrings were being stolen out of her suitcase on June twenty, 2013 and Consumer service has REFUSED to Get in touch with us again following reporting the thief the day it took place.
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I tried to utilize a $500 travel voucher for a current flight and I was struggling to accomplish that as American Airways refused to accept the voucher. Make sure you tell tourists to keep their seats instead of be scammed by these fictitious vouchers that AA delivers for tourists to surrender their seats.
The crew users had been by far the most non caring I have at any time been on the flight with. It reminded me off my times in the lodge small business after we experienced union and non union groups. I won't ever fly American all over again I I must go west I'll push.
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There exists a Center aged African American woman with a short hair Minimize and Eyeglasses at your Philadelphia Airport site who refused to present me her total name After i requested it on account of her despicable Frame of mind. She last but not least told me her title was “D†and hid her name badge look at more info as she stated this. “D†will not should have a position in consumer service and particularly not in the first-class check in spot in which I encountered her. As I rushed earlier the long TSA line to the self service ticketing counter with only 40 minutes until eventually my flight departed I used to be delighted to view there was a no cost kiosk. I started to retrieve my reservation and midway through this method “D†walked as much as me and mentioned “This is certainly for first-class passengers only†I looked up within the screen baffled since there wasn’t any sign or indicator that the kiosks were top quality kiosks and Moreover I questioned how “D†realized I used to be or was not firstclass and why she would make these kinds of an assumption. I replied “Justification me?†“D†condescendingly stated “These kiosks are for firstclass travellers onlyâ€.
Walberg changed my seats.I feel the staff inUS air is quite rude and I don’t would like to travel anymore
On seven/eighteen/fourteen my partner and I were on your flight sixty seven from BCN to Jfk. We boarded the aircraft and found that it experienced no wifi or amusement solutions for the seat. When the meal was served we questioned the flight attendant If your meal had any peppers(the vegetable) in it since the “rooster†and also other components had been unrecognizable. My spouse is highly allergic to peppers and he had to be specified there were none. The attendant said she had no idea of just what the foods substances ended up in both selection so he did not eat. How difficult wouldn't it be in your catering dept to mail a summary of components for this type of problem? The plane itself was old and alert on The within. When bought about the airplane, the coach part smelled of fecal make a difference and it took pretty some time with the smell to dissipate.
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